What is a performance measurement system designed to assess?

A performance measurement system is fundamentally established to evaluate how effectively organizations or programs achieve their desired outcomes. This involves assessing whether specific goals and objectives set forth by a program are being met and to what degree these outcomes align with the intended impacts. By focusing on results, such systems enable organizations to make informed decisions, improve performance, and enhance accountability.

In contrast to the other options, while they may provide valuable insights, they do not encapsulate the primary focus of a performance measurement system. For instance, measuring the efficiency of employee training programs or the number of services offered can be important operational metrics but do not directly assess the broader effectiveness of program outcomes. Similarly, marketing effectiveness pertains to outreach and engagement rather than measuring the success of program goals related to public service delivery. The essence of a well-functioning performance measurement system lies in its ability to evaluate outcome effectiveness, which is crucial for ensuring that resources are being utilized in ways that achieve intended goals.